Repairs & Servicing

Mason Electronics have our own manufacturer trained service engineers, working from our modern purpose built workshop in Derby. In most cases your Business Radio is mission critical and essential to the smooth operation of your business.

Our professional approach to service and support is second to none and will ensure your equipment is working when you need it.

We will happily take on existing systems if you are having trouble supporting them and are happy to look at equipment that other dealers might consider too old to maintain and opting to try and sell you new.

We can also discuss lending you equipment while your own is in for repair, this also extends to the loan of base station infrastructure on site as this is usually the most critical part of your system. Downtime is probably costing you money and causing a variety of health and safety concerns for your staff.

Here are just a few of the services we offer:

·        Service and alignment to manufacturers specifications

·        Cosmetic and mechanical repair

·        Licence changes, amendments & extra channels

·        Reprogramming and firmware upgrades

·        Enabling extra features not used when first purchased

·        Battery capacity testing and conditioning

·        Bespoke systems and integration into existing systems

·        On site coverage tests and improvements

·        Investigating onsite interference

·        Installation of on site infrastructure, base stations, aerials etc.

·        On site paging systems

Call us on 01332 380500 or drop us a quick email to sales@masonelectronics.co.uk to discuss your service requirements & advice.